C Baze App Terms and Conditions —
Everything Explained in Plain English

1General Terms & Conditions

C baze app is an online gaming and Sports Betting platform designed for users in Bangladesh. These Terms & Conditions apply to c baze app and all of its services.

By using our services through the c baze app website, mobile app, or any other channel, you agree to the following terms:

• You are at least 18 years of age.
• You are legally eligible to use c baze app's services.
• You are playing for personal entertainment, not professional purposes.
• You agree to comply with all rules set out in these Terms & Conditions.

2Account Registration & Verification

A personal account is required to access any service on c baze app. All information provided at registration must be accurate and complete.

• Each individual may only register one account.
• Creating multiple accounts from the same household or the same IP address is not permitted.
• The mobile number or email address provided at registration must be verified.
• KYC verification using a national ID or passport may be required before a withdrawal can be processed.
• Registering with false information will result in permanent account closure.

C baze app may request additional identity verification at any time. Failure to complete verification within the specified period may result in temporary account suspension.

3Deposit & Payment Policy

C baze app supports multiple payment methods for deposits, including mobile banking and bank transfer.

• The minimum deposit amount may vary depending on the payment method.
• Deposits are typically credited to your wallet instantly.
• Depositing via third-party accounts or cards is strictly prohibited.
• C baze app does not charge any fees for payment processing.
• Deposited funds may only be used for gaming or betting purposes.

4Withdrawal Policy

The following rules apply to all withdrawal requests on c baze app.

• Withdrawals are available to verified accounts only.
• The minimum withdrawal amount depends on the specified threshold.
• Withdrawal requests are typically processed within 5 to 30 minutes.
• Wagering requirements must be completed before withdrawing any winnings derived from bonuses.
• Withdrawals may be temporarily placed on hold in the event of suspicious activity.
• For initial verification purposes, your first withdrawal may take additional processing time.

C baze app may request additional information or documents for any withdrawal. Failure to cooperate may result in the payment being placed on hold.

5Bonus & Promotional Offers

C baze app regularly offers a variety of bonuses and promotional offers. Each offer has its own terms, which are clearly stated on the offer page.

• Bonuses are available to eligible users only — eligibility criteria vary for each offer.
• The welcome bonus is available to each user once only.
• Specified wagering requirements must be met before any bonus funds can be withdrawn.
• Minimum odds generally apply to bonus betting.
• C baze app reserves the right to cancel any bonus if evidence of abuse is found.
• Bonuses have a limited validity period — they must generally be used within 7 to 30 days.

6Betting & Gaming Rules

The following rules apply to all Sports Betting and gaming activities on c baze app.

• Once a bet is confirmed, it cannot be changed or cancelled — except where a cash-out option is available.
• If a game or bet is cancelled due to a technical issue, the relevant stake amount will be refunded to your wallet.
• If a match is abandoned or cancelled, settlement will be made in accordance with c baze app's rules.
• Game outcomes are determined by a fair and impartial RNG (Random Number Generator) system.
• Odds may change at any time — the odds at the moment a bet is confirmed are final.

C baze app reserves the right to investigate any allegation of match-fixing or bet manipulation. Payments to the account(s) involved may be suspended for the duration of the investigation.

7Prohibited Activities

The following activities are strictly prohibited on the c baze app platform. Violations will result in account closure and potential forfeiture of the account balance.

• Claiming bonuses or placing bets using multiple accounts.
• Using bots, automated software, or any form of cheating or manipulation.
• Exploiting game vulnerabilities or bugs to gain an unfair advantage.
• Using the platform for money laundering or any other illegal financial activity.
• Operating an account on behalf of or in the name of a minor.
• Attempting to gain unauthorized access to another user's account.
• Abusive behavior or threats directed at c baze app staff.

8Account Suspension & Closure

C baze app may temporarily or permanently suspend a user's account under the following circumstances:

• In cases of terms and conditions violations.
• In cases of registration using false or incomplete information.
• If KYC verification is not completed within the specified timeframe.
• In cases of suspicious or unlawful activity.
• Due to a court order or other legal obligation.

Users may close their account at any time. Before closure, you will be given the opportunity to withdraw any remaining wallet balance — provided there are no pending verification requirements or unfulfilled bonus conditions.

9Limitation of Liability

C baze app accepts no financial or other liability for the following:

• If a bet or game is missed due to an internet disconnection.
• If loss or damage occurs due to an issue with the user's device or software.
• Transactions may be delayed due to processing delays on the part of third-party services (payment gateways).
• If the user fails to keep their personal information or password secure.
• Financial losses resulting from gaming — as gaming inherently involves risk.

C baze app uses best-in-class technology to maintain uninterrupted service. However, brief downtime may occasionally occur due to maintenance or unforeseen circumstances.

10Responsible Gaming

C baze app firmly believes that gaming should be a form of entertainment — not a source of addiction or financial hardship. To support this, we offer the following responsible gaming tools:

• Deposit Limit — daily, weekly, or monthly.
• Self-Exclusion — temporarily closing your account for a set period.
• Session Time Limit — restricting continuous gaming sessions.
• Reality check notifications.

If you feel that gaming is having a negative impact on your life, please contact our support team or visit our Responsible Gaming View the page.

11Privacy & Data Protection

C baze app takes your privacy seriously. We never sell your personal information to third parties.

• Your information is used solely for service delivery and compliance with legal obligations.
• All data is secured via SSL encryption.
• Your information may be shared on a limited basis with payment providers for verification purposes.
• To read our full Privacy Policy Privacy Policy View the page.

12Contact & Dispute Resolution

For any questions or complaints regarding c baze app's terms or services, please contact our support team.

• Live Chat: Available 24 hours a day, 7 days a week.
• Email: [email protected] (responses are typically sent within 24 hours).
• We aim to resolve all complaints within 7 business days of submission.

In the event of a dispute, c baze app's decision shall be considered final unless the user pursues a legal challenge. Any disputes relating to these Terms & Conditions will be resolved through the appropriate legal authority.